Policies
Warranty Policy
The limited warranty is given only to the original purchaser of the product.
The limited warranty shall last for 12 months from the date of original purchase.
The defective product shall be delivered by the purchaser with a return shipping label provided by Retiz Electric LLC.
We will either repair the defective product, provide a refund, or trade it out with a swap unit in good working condition.
All replaced faulty products or components will not be returned to the purchaser.
The repaired or replaced product shall continue to be warranted for the remaining time of the original warranty period.
The limited warranty shall not apply for the defect that is resulting from the operating with components or accessories that does not come with the original package.
Return Policy
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.